Privacy Policy
Last updated November 4, 2024
“We value your privacy.”
Most privacy policies begin that way. But they then proceed — for 5,000 convoluted words or so — to explain how they’re going to track you, own your data, and generally be creepy.
We at here & co. (the company behind Iterum), do things differently. We don’t collect any personal information about you or the content you put in Iterum - it’s all stored securely on a private iCloud container that only your Apple ID can access.
No Tracking
We don’t track how you individually use the app. Honestly, we don’t want to know anything about you unless you tell us yourself. We get some anonymous aggregated data from Apple around installs, crashes, etc. - but that’s it.
Opt-in for AI Features
We offer optional AI features that only run if you enable them. If you choose to opt-in, the content you put in Iterum will be sent to OpenAI to help with processing. OpenAI keeps this data for up to 30 days, but it’s not used to train their models. And just to be clear, we never see or access this data.
To send data to OpenAI, we use a service called AIProxy. When AIProxy processes your requests, it stores only essential information for network monitoring:
- Originating IP address of the network request
- HTTP status code of the network response
- HTTP response body if and only if the status code is greater than or equal to 400
- Metadata about the network request (number of input tokens, length of audio uploaded, size of audio file).
We access this info on our AIProxy dashboard to prevent abuse of OpenAI APIs. None of this data links back to your use of the app.
Apple Health Data
If you’re interested in seeing possible patterns between your health and other metrics, you can sync Apple Health data with Iterum. This data stays on your device and doesn’t get stored in Iterum or iCloud. It’s always pulled directly from Apple Health and shown as needed.
Apple Health Data & AI
By default, your Apple Health data is not sent to OpenAI. You can choose to send specific health metrics to OpenAI if you’d like it to help identify trends or correlations, in which case the data is sent as needed to OpenAI along with the rest of your content.
Secured by Apple
The security of your data on iCloud is ensured by Apple. If you trust Apple, you trust Iterum. They employ encryption and other security measures. For detailed information, check out Apple’s iCloud security overview.
It’s Your Data
We want to provide a convenient and delightful interface for accessing and using your data, but its your data. You can export all of it at any time to use it somewhere else if you like - just head to the Settings screen to do so.
Children’s Privacy
Our app doesn’t specifically target children under the age of 13. However, as we use iCloud, parents and guardians should be aware of Apple’s privacy practices regarding children’s data.
We Don’t Sell Your Data
Just to be extra clear: we don’t have your data, so we have not and will not ever sell it to advertisers or 3rd party companies. That’d be gross.
Website Analytics
We want to process as little personal information as possible when you use this marketing website. We use Fathom Analytics, which doesn’t use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA, and CCPA. Your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics’ website.
We use analytics to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is “Article 6(1)(f); where our legitimate interests are to improve our website and business continually.” Once again, no personal data is stored over time.
We also run paid ads from time to time to let more people know about Iterum. When we’re running campaigns, we might use a cookie or two to track the success of these campaigns. Just hit the “Reject All” button on the cookie consent banner if you’re not into that.
Once again, no analytics or cookie data is linked to the app itself.
Changes to This Privacy Policy
Should there be any changes in the tools we use or our privacy practices, we’ll update this policy. But, since we don’t have your contact info, it’s your responsibility to check back here for updates if you care about that sort of thing.
Contact Information
If you have questions about this policy or need help, feel free to contact us at hello@hereand.co.